Web Hosting Troubles

I apologize for the intermittent outages Software by Rob has experienced over the past few days. My web host lost a server and spent the better part of last night re-building it. Hopefully it’s all behind us.

Web hosting is an interesting business; a host might collect $15 per hosting account per month. A small host might have around 500 live accounts, which would carry a tremendous support load, with gross revenue around $7500 per month, or $90k per year. But the expense of hardware, connectivity, rackspace, and software licenses would chew deep into those profits, leaving little for compensation.

Add to that the constant tech support, angry customers, and the requirement for 24/7 uptime, and it’s one business I would never recommend.

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#1 http:// on 04.17.07 at 10:09 pm

I know its potential trolling, but when I see your website down I really want to make a Windows vs. Linux in the server environment comment. Let’s just leave it at that 😉

#2 Rob Walling on 04.17.07 at 11:09 pm

Thanks for your restraint 🙂 In all honesty, I think the fault lies on my hosting provider’s shoulders rather than Microsoft’s. I don’t know all the details, but it seems that a web host should have hot backups available for their servers – be they Linux or Windows. But to a different point, I wish I had used WordPress when I started this blog instead of Community Server. WordPress has more features, better skins, and is all around a better blogging eninge than CS. But being a .NET developer I thought I might want to write custom code for it which would be much easier with CS (although I do know PHP). The reality, unfortunately, is that I never have time to add features to this thing, so that whole point is moot. If I could do it over I’d use WordPress, but not because of the Windows/Linux debate – it’s just better software. Rob

#3 http:// on 04.18.07 at 12:34 am

It’s off topic, but as a Java guy I do envy your less chaotic and more polished world of C#. In the perfect world all languages and paradigms could intermix and we could be emancipated from all this “religion”. Perhaps the subject of another entry!? /Casper